What’s included in the vehicle quality warranty?
Your warranty covers:
- Faults caused by materials, manufacturing, or design issues during the warranty period.
- Essential fluids (oil, brake fluid, coolant, AC coolant) used during a covered repair.
What’s not covered under the warranty?
Some situations are outside warranty coverage, such as:
- Skipping the first required service.
- Maintenance completed at non-authorized dealers (unless approved).
- Routine adjustments (e.g., door alignment, tyre balancing).
- Damage from poor storage, missed maintenance, or wrong fuel/oil use.
- Natural disasters (hail, flood, earthquake, etc.).
- Accidents, theft, fire, or intentional damage.
- Using non-genuine parts.
- Misuse (e.g., racing, overloading).
- Unauthorized modifications.
- Odometer tampering.
- Normal wear (rust, fading, trim aging, rubber parts).
- Minor issues not affecting function (small leaks, slight noise).
- Costs beyond repair (car rental, time, travel expenses, etc.).
Can I service my vehicle outside the authorized dealer network?
Yes — your warranty remains valid as long as you keep records (receipts, service logs, oil/parts specs) showing that maintenance followed the manufacturer’s guidelines in the Owner’s Manual.
How do I make the most of my warranty?
- Always follow the recommended service schedule.
- Use genuine parts and approved fluids.
- Keep your service records safe.
- Contact your authorized Service Provider promptly if an issue occurs.
How long are wearing parts covered?
- Clutch friction plate: 12 months or 12,500 miles (whichever comes first).
- Tyres: 30 days for quality issues under normal use.
- Battery: 12 months or 12,500 miles (whichever comes first), based on test results.
- Glass parts: 30 days for discoloration, bubbles, or distortion due to manufacturing defects.
- Brake linings: Covered only for material defects within 3 months or 3,000 miles.
- Other items (like oils, filters, bulbs, fuses, wiper blades, paint/weather wear): Not covered, as these are considered normal maintenance or user-related).
What about spare (authentic) parts I buy later?
- Definition: These are parts purchased from an authorized Service Provider.
- Coverage: 12 months or 12,500 miles from the purchase date (whichever comes first).
- Start date: Based on the date and mileage recorded at the Service Provider.
